Shipping policy

Last updated: August 27, 2025

Shipping Locations

We ship only within the contiguous United States. We do not ship internationally, or to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses.

Carriers & Methods

Orders ship via UPS or USPS using standard ground shipping. For special requests, please contact us at musclerehabteam@gmail.com or 2816810732.

Processing Time

Orders typically process within 1–3 business days. We are closed Friday–Sunday and on most major holidays.

Delivery Times

Ground shipping usually arrives in 3–5 business days after processing.

Shipping Costs

Flat-rate shipping applies to all orders. Free shipping is offered on orders over $35 (before tax/discounts). We may run free shipping promotions at times.

Order Tracking

You will receive a tracking number by email once your order ships.

Delays & Exceptions

Shipping times may be impacted by holidays, weather, or carrier delays.

Lost, Stolen, or Damaged Packages

If a package is lost or damaged in transit, we will work with you and the carrier for a resolution. If tracking shows delivered but the package is missing, we will review on a case-by-case basis.

Order Changes & Cancellations

Changes or cancellations are accepted before your order ships.

Multiple Orders

Orders are shipped separately unless you request combined shipping in a note at checkout or by contacting us.

Contact

Questions? Contact us at musclerehabteam@gmail.com or 2816810732.